| + | COMMUNICATION | RS-T1838 | Validate User Ability to Create SDC Sms Communication by Target List and Verify Sms communication Blast. | â Failed | 237s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | â
|  |
| Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | â
|  |
| Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | â
|  |
| Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel and Analytics Type selected successfully. | â
|  |
| Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | â
|  |
| Select / Enter the Sender Id, Audience - Target List, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Failed to populate or display communication fields. | â |  |
| Schedule the communication by selecting Timezone (Date / Time). | User should be able to schedule the communication by selecting Timezone, date and time respectively. | Communication scheduled successfully. | â
|  |
| Schedule the communication and click Next. | Web Analytics Page should be displayed. | Web Analytics Page displayed successfully. | â
|  |
| Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next. | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets. | Failed to navigate to Pre-Communication Summary Page. | â |  |
| Click on next button. | Communication should be created and listed in Communication Listing Page with Scheduled status. | Communication creation failed or status not Scheduled. | â |  |
| Search for the communication in the Communication Listing page. | Communication is found and status is displayed correctly in the listing. | Communication found and listed correctly. | â
|  |
|
| + | AUDIENCE | RS-T1510 | Verify that the user is able to upload the Parent Attribute Target list using up to single CSV files | â
Passed | 128s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click the Master data management on Audience dropdown from Top menu. | User should be navigate to MDM Page. | Navigated to MDM Page. | â
|  |
| Click on the Add Audience icon. | User should be able to view the Add audience dropdown field and successfully navigate to Add audience page. | Page navigated to Add audience page. | â
|  |
| Click on the Add Audience By dropdown and select the CSV. | List type dropdown should display values such as Adhoc List, Seed List, Target List, Match input List and Suppression input List. | List type dropdown displayed correctly. | â
|  |
| Click the List Type dropdown and select Target List. | Attribute mapping field, List name field and Choose your file type field should be displayed on Add audience page. | Fields displayed correctly. | â
|  |
| Select the 'Parent' from Attribute mapping dropdown. | User should be able to view the selected parent attribute mapping value. | Parent attribute mapping value displayed. | â
|  |
| Enter the valid Import description name on Import description field. | Import description should be displayed on corresponding field. | Import description displayed correctly. | â
|  |
| Click the Browse button or the + icon to upload CSV files within 60MB. | User should be able to upload a single CSV file with audience data matching the sample format, displaying a file details tile with a green status indicator and a delete option. | CSV uploaded successfully with green status. | â
|  |
| Click on Upload button. | Uploaded audience data should appear under the Attribute header, with its potential count displayed on the map attribute page. | Audience data displayed correctly. | â
|  |
| Click the checkbox 'Select all as double opt-in audience' and Click the Proceed button. | Confirmation popup should be displayed with buttons 'Import Again' and 'Return to master list'. | Confirmation popup displayed. | â
|  |
| Click the 'Return to master list' button. | User should be navigated to MDM Page successfully. | Returned to MDM Page. | â
|  |
| Click on Sync History icon on the Master Data page. | Sync History page displays the Import Dialog Box with uploaded list details, showing a green tick confirming successful sync. | Sync history displayed successfully. | â
|  |
|
| + | AUDIENCE | RS-T151 | Verify the User could select the Target List trigger in the Trigger Source. | â
Passed | 14s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Enter TestList Name in the List Name field. | Entered name should appear in the List Name box. | Entered name appeared correctly in the List Name box. | â
|  |
| Choose Target List from the Trigger Source dropdown. | âTarget Listâ should appear selected and highlighted. | âTarget Listâ appeared selected and highlighted as expected. | â
|  |
| Select Rule Type: Click Created Target List. | Selected Target List should appear in the Rule Type Name Box. | Selected Target List displayed correctly in the Rule Type Name Box. | â
|  |
| Click Request for approval check box. | Request box approval check box should tick and highlight. | Request for approval checkbox ticked and highlighted as expected. | â
|  |
| Select the Approver mail in the Send approval request drop down. | Selected approver mail should display in the Send approval request List box. | Approver mail displayed correctly in the Send approval request List box. | â
|  |
| Click create rule. | Created Dynamic list should appear in the Dynamic Listing Page. | Created Dynamic list displayed correctly in the Dynamic Listing Page. | â
|  |
|
| + | AUDIENCE | RS-T157 | Verify Create Target List functionality and display of newly created list on Target Listing page | â
Passed | 180s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Log in to the application with valid credentials. | User successfully logged into the platform. | User logged in successfully. | â
|  |
| Click on the Audience module and select Target lists. | User navigates to the target listing page. | Navigated to Target Listing page. | â
|  |
| Click on Create new target list (+) button. | The system navigates to the Target List creation page, with the attributes displayed in a disabled state. | Navigated to Target List creation page with attributes disabled. | â
|  |
| Enter a unique target list name. | The system accepts the list name and enables the attributes. | List name accepted, attributes enabled. | â
|  |
| Select any attribute (e.g., Channel). | The selected attribute displays on the Filter group. | Attribute displayed in Filter group. | â
|  |
| Click on view the count button. | The system loads and the count is displayed on the top-right side of the filter group. | Count loaded and displayed. | â
|  |
| Click on Create button. | A popup appears showing the entered list name and audience count, with Save and Cancel buttons. | Popup displayed with list name and audience count. | â
|  |
| Click on Save button. | The system navigates to the Target Listing page, displaying the newly created target list at the top with a List extraction in progress status shown for it. | Target list displayed at top with extraction status. | â
|  |
| Refresh the Target Listing page, or wait for a while on the same page. | The segmented audience count is now displayed for the created target list. | Segmented audience count displayed. | â
|  |
|
| + | COMMUNICATION | RS-T1853 | Validate User Ability to Send SDC Sms Communication Test Preview by Target List and Verify Sms communication Test Preview. | â Failed | 217s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save. | Smart link should be generated and Authoring page with applicable fields should be displayed. | Smart link generated and Authoring page displayed. | â
|  |
| Click on the Communication Module icon - Click create communication. | Delivery method options (SDC, MDC, Event Trigger) should be displayed. | Delivery method options displayed successfully. | â
|  |
| Click on SDC delivery method. | The SDC Plan page should be displayed. | SDC Plan page displayed successfully. | â
| |
| Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date. | All mandatory fields should be populated successfully. | All mandatory fields populated successfully. | â
|  |
| Select 'Messaging' under Channel Type and 'Web' under Analytics Type. | Selecting 'Messaging' under channel type and 'Web' under Analytics type should allow user to create Sms Communication when proceeding to authoring page. | Channel and Analytics Type selected successfully. | â
|  |
| Click on Next button. | Sms Authoring Page should be displayed, with smart link generation pop up. | Sms Authoring Page displayed with smart link popup. | â
|  |
| Select / Enter the Sender Id, Audience - Target List, Language, TemplateId, Sms content with Personalization and smart link. | Selected inputs should be displayed in body section. | Failed to populate or display communication fields. | â |  |
| Enter a valid phone number in the Test Preview text field and click the Send button. | The SMS should be sent successfully to the entered phone number, and a confirmation message should be displayed indicating successful delivery. | SMS sent successfully in Test Preview. | â
|  |
| Click Save. | Conformation popup should be displayed. | Confirmation popup displayed successfully. | â
|  |
| Click Save to Confirm. | Communication should be Saved in draft status. | Communication saved successfully in Draft status. | â
|  |
| Search for the communication in the Communication Listing page. | Communication is found and status is displayed correctly in the listing. | Communication found and listed correctly. | â
|  |
| Verify Communication status. | Communication status should be displayed as Draft. | Communication status verified as Draft. | â
| |
| Click the Edit icon. | The system should navigate to the Communication Plan page successfully. | System navigated to the Communication Plan page successfully. | â
|  |
| Click on Next button. | Sms Authoring Page should be displayed. | Sms Authoring Page displayed successfully. | â
|  |
| Verify that the previously entered Test Preview Number is retained. | The entered Test Preview Number should be displayed and retained without any change. | Previously entered Test Preview Number retained and displayed correctly. | â
|  |
|
| + | PREFERENCES | RS-T1697 | Verify attribute status behavior in Target List creation after create a new attribute. | â
Passed | 1060s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click the preferences top menu. | User should navigated to preferences page. | User navigated to preferences page successfully. | â
|  |
| Click the data catalogue page. | User should navigate to data catalogue page. | User navigated to data catalogue page successfully. | â
|  |
| Click on 'Create New Attribute' and fill in details of attributes. | All fields accept valid input. | New attribute details entered successfully. | â
|  |
| Search for the newly created attribute in the Data Catalogue. | The new attribute appears in the search result, confirming successful creation. | New attribute found successfully in search results. | â
|  |
| Click the Audience Module top menu and select the Target Listing dropdown value. | User should navigate to target listing page.â | User navigated to target listing page successfully. | â
|  |
| Click on Create New Target List. | Target List creation page should be displayed. | Target List creation page displayed successfully. | â
| |
| Enter a new target list name in the appropriate field. | Target list name is entered successfully. | Target list name entered successfully. | â
|  |
| In the Attributes section, search for the newly created attribute name. | The attribute should appears with a disable mode. | Attribute appears in disabled mode as expected. | â
|  |
| Click the Audience top menu and select the Master data management. | User should navigate to the master data management page. | Failed to navigate to Master Data Management page. | â
| |
| Click the add audience icon. | User should navigate to the add audience page. | User navigated to Add Audience page successfully. | â
| |
| Newly created attribute should displayed in attribute dropdown and select the attribute. | Attribute is mapped successfully; upload completes without errors. | Attribute mapped successfully and uploaded without errors. | â
|  |
| Return to Master Data Management, open Sync History, and wait for the sync process to complete. | Sync completes successfully, and the uploaded list is visible in sync history. | Sync process completed successfully and list visible in history. | â
|  |
| Click the Audience Module top menu and select the Target Listing dropdown value. | User should navigate to target listing page. | User navigated to target listing page successfully. | â
|  |
| In the Attributes section, search for the newly created attribute name. | The attribute should appears with a enable mode. | Attribute appears in enabled mode as expected. | â
|  |
|
| + | AUDIENCE | RS-T1513 | User can upload a Ad-Hoc list with single CSV file and verify in Sync History and Target Listing Pages. | â
Passed | 188s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click the Master data management on Audience dropdown from Top menu. | User should be navigate to MDM Page. | Navigated to MDM Page. | â
|  |
| Click on the Add Audience icon. | User should be able to view the Add audience dropdown field and successfully navigate to Add audience page. | Page navigated to Add audience page. | â
| |
| Click on the Add Audience By dropdown and select the CSV. | List type dropdown should display. | List type dropdown displayed. | â
| |
| Click the List Type dropdown and select Adhoc List. | A dialog box should appear displaying 8 rules for Adhoc List. | Adhoc List rules dialog displayed. | â
|  |
| Click the Agree and Proceed button on Adhoc list Rules page. | List name field and Choose your file type field should be displayed on Add audience page. | Fields displayed correctly. | â
|  |
| Enter the List name on List name field. | List name should be displayed on corresponding field. | List name displayed correctly. | â
|  |
| Click the Browse button or the + icon to upload CSV file. | User should be able to upload CSV file which audience data matching the sample format, displaying a file details tile with a green status indicator and a delete option. | CSV uploaded successfully with green status. | â
|  |
| Click on Upload button. | User should be redirected to MDM page. | Redirected to MDM page successfully. | â
|  |
| Click on Sync History icon on the MDM Page. | Sync History page displays the Import Dialog Box with uploaded list details, showing a green tick in the Action attribute confirming successful sync. | Sync history displayed successfully with green tick. | â
|  |
| Click Audience Top menu and click Target listing page. | User should navigate to target listing page. | Navigated to target listing page. | â
| |
| User searched the newly created ad-hoc list with the list name. | Newly created Ad-hoc list should be displayed. | Ad-hoc list displayed correctly. | â
|  |
|
| + | AUDIENCE | RS-T1695 | Verify user is able to create and approve a Dynamic List using Website trigger. | â Failed | 92s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Log in to the application with valid credentials. | User should be successfully logged into the application. | User logged in successfully. | â
|  |
| Select the required Business Unit. | Business Unit should be selected successfully. | Business Unit selected successfully. | â
|  |
| Navigate to Audience â Dynamic List section. | Dynamic List page should open. | Dynamic List page opened successfully. | â
| |
| Click on Create Dynamic List. | Dynamic List creation page should open. | Dynamic List creation page opened successfully. | â
|  |
| Enter a unique Dynamic List Name. | Dynamic List name should be accepted. | Dynamic List name accepted successfully. | â
|  |
| Select Trigger Source as Website. | Website trigger source should be selected successfully. | Website trigger source selected successfully. | â
|  |
| Select the Trigger Type. | Trigger Type should be selected successfully. | Trigger Type selected successfully. | â
|  |
| Configure a rule (Rule Type, Type, and Value) for the Website trigger. | Rule should be configured successfully. | Rule configured successfully. | â
|  |
| Enable RFA checkbox. | RFA checkbox should enabled. | RFA checkbox enabled successfully. | â
|  |
| Select an approver. | Approver should be selected successfully. | Approver selected successfully. | â
|  |
| Click Create Rule. | Dynamic List should be created and timestamp captured. | Dynamic List created and timestamp captured successfully. | â
|  |
| Search for the created Dynamic List by name. | Dynamic List should appear in search results. | Dynamic List not appearing in search results. | â |  |
| Verify the Approval Status shows âPending for Approvalâ. | Approval Status should show âPending for Approvalâ. | Approval Status displayed as 'Pending for Approval' successfully. | â
|  |
| Verify Executed Communication Count is 0. | Executed Communication Count should show 0. | Executed Communication Count displayed as 0 successfully. | â
| |
| Open Web Mail URL and log in as the approver. | Approver web mail should be logged in successfully. | Approver web mail logged in successfully. | â
|  |
|
| + | AUDIENCE | RS-T1541 | Verify Overview Portlet and Detailed Info counts for Email, Mobile, and Notification | â
Passed | 9s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Log in to the application with valid credentials. | User should be successfully logged in. | User logged in successfully. | â
|  |
| Click on Master Data Management (MDM). | MDM page should load successfully with overview portlets displayed. | Master Data Management page loaded successfully. | â
|  |
| Capture the initial overview channel counts from the MDM page. | Initial channel counts should be retrieved successfully. | Initial channel counts captured successfully. | â
| |
| Capture the internal channel counts from the MDM page for validation. | Internal channel counts should be retrieved successfully. | Internal channel counts captured successfully. | â
|  |
| Compare each channelâs overview count with its corresponding internal count. | Each channel count should match the corresponding internal count accurately. | Overview and internal channel counts matched successfully. | â
| |
|
| + | AUDIENCE | RS-T147 | Verify the User could able to select the Subscription Form as a Trigger source. | â
Passed | 23s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Enter TestList Name in the List Name field. | Entered name should appear in the List Name box. | Entered name appeared correctly in the List Name box. | â
|  |
| Choose Subscription form from the Trigger Source dropdown. | âSubscription formâ should appear selected and highlighted. | âSubscription formâ appeared selected and highlighted as expected. | â
|  |
| Select Rule Type: Forms. | Selected Forms in the Rule Type should display in the List and be Highlighted. | Forms Rule Type displayed correctly and highlighted in the list. | â
|  |
| Select the Created form in the form name dropdown. | Form name should be selected and Highlighted in the Form list box. | Created form displayed and highlighted correctly in the Form list box. | â
|  |
| Select the attribute value Submitted. | Submitted should be selected and Highlighted in the Select Attribute. | Attribute value 'Submitted' displayed and highlighted correctly in the Select Attribute field. | â
|  |
| Check Request for approval. | Approval checkbox should appear enabled and checked. | Approval checkbox enabled and checked as expected. | â
|  |
| Select 'User' in the Send Approval Request User dropdown. | Selected user should appear as the approver. | Selected user appeared correctly as approver in the dropdown. | â
|  |
| Click save rule. | Success message should appear; âTestListâ should appear in the listing page. | Success message displayed and 'TestList' appeared correctly in the listing page. | â
|  |
|
| + | COMMUNICATION | RS-T1730 | SDC - WhatsApp Without Image | â Failed | 198s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon â Click create communication | Delivery method options (SDC, MDC, Event Trigger) should be displayed | Delivery method options were displayed as expected. | â
| |
| Click on SDC delivery method | The SDC Plan page should be displayed | SDC Plan page was displayed as expected. | â
| |
| Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date | All mandatory fields should be populated successfully | All mandatory fields were populated successfully as expected. | â
|  |
| Select 'Messaging' under Channel Type and 'Web' under Analytics Type | Selecting 'Messaging' under channel type and 'Web' under Analytics should be check with green tick and remove app analytics should be unchecked | Channel Type and Analytics Type were selected with correct tick marks as expected. | â
| |
| Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save | Smart link should be generated and Authoring page with applicable fields should be displayed | Smart link was generated and Authoring page displayed as expected. | â
|  |
| Click on WhatsApp Tab | WhatsApp Authoring Page should be displayed with Smart Link generation confirmation popup | WhatsApp Authoring Page was displayed with Smart Link popup as expected. | â
|  |
| Select Sender Name, Audience, and Template from the dropdown, and enable auto refresh | Selected inputs should be displayed in body section and preview section | Selected inputs were displayed in body and preview sections as expected. | â
|  |
| Select a Template Type (Basic) from the dropdown | The selected template type should be loaded and templates should be displayed | Template type was loaded and templates displayed as expected. | â
|  |
| Select Text Template from the dropdown | Selected template should be displayed correctly in Content Area and preview of Authoring page | Text template was displayed correctly in Content Area and preview as expected. | â
|  |
| Insert Custom Parameters (Text, offer, personalization, emoji and add Media Content) | The inserted content and media should appear correctly in the Preview section | Custom parameters and media content appeared correctly in Preview section as expected. | â
|  |
| Select Country Code, enter a mobile number and click Send | 'Test communication will be sent shortly' popup should be displayed | Test communication confirmation popup was not displayed as expected. | â |  |
| Schedule the communication and click Next | Web Analytics Page should be displayed | Web Analytics Page was displayed as expected. | â
|  |
| Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion) | Respective fields should be enabled and display as filled | Analytics fields were not enabled and displayed as filled as expected. | â |  |
|
| + | COMMUNICATION | RS-T1625 | Verify that the user can create a Web Push communication via Rich Text content using the Alert rich push delivery type and ensure that the execution delivered for end users - SDC | â Failed | 218s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication option displayed in the main menu. | Communication dropdown should be displayed. | Communication dropdown displayed successfully | â
|  |
| Click on the Create Communication button from the dropdown. | User should be navigated to the Communication Creation page. | Navigated to Communication Creation page successfully | â
|  |
| Click on Single Dimension. | User should be navigated to the SDC Plan page. | Navigated to SDC Plan page successfully | â
| |
| Fill all required fields such as Communication Name, Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, and End Date. | All mandatory fields should be populated successfully. | Mandatory fields populated successfully | â
|  |
| Select Notifications under Channel Type and Web under Analytics Type. | Web Push options selected successfully. | Web Push options selected successfully | â
|  |
| Click on Next. | User should be navigated to the authoring page displayed with the Smartlink popup. | Navigated to authoring page with Smartlink popup successfully | â
|  |
| Click on Proceed in the Smartlink popup. | User should be navigated to the Smartlink Generation page. | Navigated to Smartlink Generation page successfully | â
|  |
| Enter a valid URL and click on Generate. | Smartlink should be generated successfully and user navigated to authoring page. | Smartlink generated and navigated to authoring page successfully | â
|  |
| Select the SDK Configured Website from the dropdown in the Send Push To field. | The selected website should be displayed in the Send Push To field. | SDK Configured Website selected successfully | â
|  |
| Select Audience List (All Audience) from the Audience field. | The selected 'All Audience' list should be displayed in the Audience field. | All Audience selected successfully | â
|  |
| Select the delivery type as Alert/Rich Push from the Delivery Type dropdown. | The 'Alert/Rich Push' delivery type should be populated, and user should be displayed with respective content fields. | Alert/Rich Push delivery type selected successfully | â
|  |
| Enter the Title Text with Personalization and Emoji (up to 60 characters). | Entered Title Text should be displayed in the Title Text field and the preview in the authoring page. | Title Text with personalization and emoji entered successfully | â
|  |
| Enter the Rich Text content with Personalization and Emojis in the Rich Text Content Area. | Entered Rich Text Content, Personalization, and Emojis should be displayed in the content area and preview in the authoring page. | Rich Text Content with personalization and emojis entered successfully | â
|  |
| Click on Browse Image, then click on Browse in the image upload popup. | Image upload dialog box should be displayed and image uploaded successfully. | Image upload dialog box displayed and image selected successfully | â
|  |
| Toggle on the Interactivity Button and select up to 2 interactivity buttons from the dropdown. | The selected Interactivity Buttons should be displayed in the field and preview in the authoring page. | Interactivity Buttons configured successfully | â
|  |
| Select Schedule Date and Time in the Schedule field. | The selected Schedule Date and Time should be displayed in the Schedule field. | Schedule Date and Time selected successfully | â
|  |
| Click on Next. | User should be navigated to the Web Analytics Page. | Navigated to Web Analytics Page successfully | â
|  |
| Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion). | Respective fields should be enabled and display as filled. | Failed to configure analytics | â | |
| Click on Next. | Pre-Communication Summary Page should be displayed with data in applicable portlets. Final Next should be available. | Failed to display Pre-Communication Summary Page | â |  |
| Wait until the Scheduled time is reached. | Communication should execute successfully and be delivered to end-users. | Communication failed to execute or deliver | â |  |
|
| + | COMMUNICATION | RS-T1258 | Create Web Alert Push â Communication Without Image | â Failed | 282s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on Sign in button | The sign-in page should load successfully. | The sign-in page loaded as expected | â
|  |
| Click on Communication module | The Communication module should be displayed. | The Communication module was displayed as expected | â
|  |
| Click on Create communication link | The Communication creation page should be displayed. | The Communication creation page was displayed as expected | â
|  |
| Click on Single dimension | The single dimension option should be selected. | The single dimension option was selected as expected | â
| |
| Input into the input field for communication name | The communication name field should accept input. | Input was accepted in the communication name field as expected | â
|  |
| Click the checkbox for testing communication | The testing communication checkbox should be checked. | The testing communication checkbox was checked as expected | â
|  |
| Click on Communication type | The communication type dropdown/modal should open. | The communication type dropdown opened as expected | â
|  |
| Click on Product type | The product type dropdown/modal should open. | The product type dropdown opened as expected | â
|  |
| Click on Primary goal | The primary goal dropdown/modal should open. | The primary goal dropdown opened as expected | â
|  |
| Click on Start Date button | The calendar should be displayed. | The calendar was displayed as expected | â
|  |
| Click on End Date button | The calendar should be closed/toggled. | The calendar was closed/toggled as expected | â
|  |
| Click the Notifications checkbox for channel type | The Notifications channel type should be selected. | The Notifications channel checkbox was selected as expected | â
| |
| Click on Next button | The communication creation flow should advance to the next step. | Advanced to the next step as expected | â
|  |
| Click on Proceed button | The action should proceed. | The action proceeded as expected | â
|  |
| Click on Web URL | The Web URL element should be selected | The Web URL element was selected as expected | â
|  |
| Click the audience selection dropdown for communication creation | The audience selection dropdown should open. | The audience selection dropdown opened as expected | â
|  |
| Click on Delivery type element | The delivery type option should be selected. | The delivery type option was selected/opened as expected | â
|  |
| Input into the title text input field in the communication creation form | The title input field should accept input. | Input was accepted by the title text field as expected | â
|  |
| Click the message input field for creating communication | The message input field should be focused. | The message input field was focused as expected | â
|  |
| Click on Button type element | The button type options should be displayed. | The button type options were displayed as expected | â
|  |
| Click on Schedule date-time selector button | The date-time selector should appear. | The date-time selector appeared as expected | â
|  |
| Click on Analytics platform element | The analytics platform options should be displayed. | The analytics platform options were selected not expected | â |  |
| verify the Precommunication Summary page | Precommunication Summary page should be displayed | Precommunication Summary page should be displayed as expected | â
|  |
| Input into the search input for communication names | The search input field should accept input. | Input was accepted by the search input field as expected | â
|  |
| Highlight text in Scheduled element | Text should be highlighted in the Scheduled element. | Text was highlighted in the Scheduled element not expected | â | |
|
| + | COMMUNICATION | RS-T2113 | Verify user can create and schedule a Mobile Push with alert/rich text (no image) using default settings. | â
Passed | 153s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Login to the application. | User is logged in successfully. | User logged in successfully and dashboard displayed. | â
|  |
| Click on Communication List and then click Add icon. | New Communication form opens. | New Communication form opened successfully. | â
| |
| Select Single Dimension. | Dimension selected successfully. | Single Dimension selected successfully. | â
| |
| Fill all the required fields needed for mobilepush in planning page. | Need to select all the fields in the planning page. | All required fields filled successfully in Planning page. | â
|  |
| Click Next to proceed to Smart URL configuration. | Smart URL configuration page displayed. | Smart URL configuration page displayed successfully. | â
|  |
| Create a Smart URL template for Mobile. | Smart URL created successfully. | Smart URL template created successfully for Mobile. | â
|  |
| Select Audience and Push Type/Layout (Alert/Rich Push). | Audience and layout selected successfully. | Audience and layout selected successfully. | â
|  |
| Enter Font Color, Background Color, and choose Rich Text content type. | Visual properties applied successfully. | Font, background color, and content type applied successfully. | â
|  |
| Enter Title and Content for the push notification. | Title and message displayed correctly. | Push notification title and message displayed correctly. | â
|  |
| Verify Interactive Button (e.g., Call) functionality. | Interactive button validated. | Interactive button functionality validated successfully. | â
|  |
|
| + | COMMUNICATION | RS-T2118 | Verify user can create and schedule a Mobile Push communication with Browser Image and verify whether the communication changed to InProgress | â
Passed | 129s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Login to the application. | User should be logged in successfully. | User logged in successfully. | â
|  |
| Navigate to the Communication Module. | Communication Module should open. | Communication Module opened successfully. | â
|  |
| Click on Create Communication. | Communication creation page should open. | Communication creation page opened successfully. | â
| |
| Select Single Dimension. | Dimension should be selected successfully. | Single Dimension selected successfully. | â
| |
| Fill all the required fields needed for mobilepush in planning page. | Need to select all the fields in the planning page. | All required fields filled successfully in the planning page. | â
|  |
| Click next button and enable the Smart URL feature. | Clicked the next button and Smart URL should be enabled. | Smart URL enabled successfully after clicking next. | â
|  |
| Create Smart URL for Mobile channel with 1 variant. | Smart URL should be created successfully. | Smart URL created successfully for Mobile channel. | â
|  |
| Select Mobile Push Audience and choose layout Alert/Rich Push. | Layout and audience should be selected. | Mobile Push Audience and layout selected successfully. | â
| |
| Add Rich Text content, upload image, and configure interactivity button. | Mobile Push content and interactivity should be configured. | Rich Text content, image, and interactivity configured successfully. | â
|  |
|
| + | AUDIENCE | RS-T149 | Verify the User could able to select the Audience base as a Trigger source. | â
Passed | 12s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Enter TestList Name in the List Name field. | Entered name should appear in the List Name box. | Entered name appeared correctly in the List Name box. | â
|  |
| Choose Audience base in the Trigger Source dropdown. | âAudience baseâ should appear selected and highlighted. | âAudience baseâ appeared selected and highlighted as expected. | â
|  |
| Select the Required Audience Rule type in the Rule type drop down. | Rule Type should be selected and Highlighted in the Audience Base Rule Type Field. | Rule Type displayed correctly and highlighted in the Audience Base Rule Type Field. | â
|  |
| Select the Condition for the selected Rule Type in the Condition drop down. | Condition should be selected and Highlighted in the Condition Type field. | Condition displayed and highlighted correctly in the Condition Type field. | â
|  |
| Select the required value for the selected Rule and condition in the Value Dropdown. | Value should be selected and Highlighted in the Value Field. | Value displayed and highlighted correctly in the Value Field. | â
|  |
| Click Request for approval check box. | Request box approval check box should tick and highlight. | Request for approval checkbox ticked and highlighted as expected. | â
|  |
| Select the Approver mail in the Send approval request drop down. | Selected approver mail should display in the Send approval request List box. | Approver mail displayed correctly in the Send approval request List box. | â
|  |
| Click create rule. | Created Dynamic list should appear in the Dynamic Listing Page. | Created Dynamic list displayed correctly in the Dynamic Listing Page. | â
|  |
|
| + | AUDIENCE | RS-T1682 | Verify user is able to create and approve a Dynamic List using Mobile App trigger. | â Failed | 221s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Launch the application URL and log in with valid credentials. | User should be successfully logged into the application. | User logged in successfully with valid credentials. | â
|  |
| Select the required Business Unit. | Business Unit should be selected successfully. | Business Unit selected successfully. | â
|  |
| Navigate to Audience â Dynamic List section. | Dynamic List page should open. | Dynamic List page opened successfully. | â
|  |
| Click on Create Dynamic List. | Dynamic List creation screen should appear. | Dynamic List creation screen appeared successfully. | â
|  |
| Enter a unique Dynamic List Name. | Dynamic List name should be accepted. | Dynamic List name accepted successfully. | â
|  |
| Select Trigger Source as Mobile App. | Mobile App trigger source should be selected successfully. | Mobile App trigger source selected successfully. | â
|  |
| Select Trigger Type. | Trigger Type should be selected successfully. | Trigger Type selected successfully. | â
|  |
| Add a rule by selecting Rule Type, Type, and Value. | Rule should be configured successfully. | Rule configured successfully. | â
|  |
| Enable RFA Checkbox. | RFA checkbox should be enabled. | RFA checkbox enabled successfully. | â
|  |
| Select Approver. | Approver should be selected successfully. | Approver selected successfully. | â
|  |
| Click Create Rule to create the Dynamic List. | Dynamic List should be created successfully. | Dynamic List created successfully. | â
|  |
| Search for the created Dynamic List by name. | Created Dynamic List should be displayed in search results. | Created Dynamic List not displayed in search results. | â |  |
| Verify that the Approval Status shows âPending for approval.â | Approval status should display âPending for approval.â | Approval status displayed as 'Pending for approval' successfully. | â
|  |
| Verify that Executed Communication Count shows 0. | Communication count should be 0. | Communication count displayed as 0 successfully. | â
| |
| Open Web Mail URL and log in as the approver. | Approver web mail should be logged in successfully. | Approver web mail logged in successfully. | â
|  |
| Locate the Dynamic List approval email and extract the approval link. | Approval mail should be received and link captured. | Approval mail received and link captured successfully. | â
|  |
| Click Approve. | Request should be approved successfully. | Request approved successfully. | â
|  |
|
| + | PREFERENCES | RS-T2308 | Validate Email Template Creation, Editing, and Duplication in Template Builder | â Failed | 152s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Navigate to Preference module. | Preference module opens successfully. | Preference module opened successfully. | â
|  |
| Click on Template Builder option. | Template Builder page is displayed. | Template Builder page opened successfully. | â
|  |
| Open the Email Template Builder section. | Email Template Builder page opens successfully. | Email Template Builder opened successfully. | â
|  |
| Click Add (+) icon to create a new template. | New template creation window appears. | Template creation window opened successfully. | â
|  |
| Enter the Template Name. | Template name entered successfully. | Template name entered successfully. | â
|  |
| Click Category dropdown and select a category. | Selected category applied successfully. | Category selected successfully. | â
|  |
| Click Save to create the base template. | Template is created and builder screen opens. | Template created successfully. | â
|  |
| Drag and drop Text component onto the builder canvas and verify its properties. | Text block appears and its properties are validated. | Text block validation successful. | â
|  |
| Drag and drop Image component and verify its properties. | Image block appears and its properties are validated. | Image block validation successful. | â
|  |
| Drag and drop Video component and verify its properties. | Video block appears and its properties are validated. | Video block validation successful. | â
|  |
| Drag and drop Button component and verify its properties. | Button block appears and its properties are validated. | Button block validation successful. | â
|  |
| Click Save to store all builder changes. | Template is saved successfully. | Template saved successfully. | â
|  |
| Rename the saved template. | Template renamed successfully. | Template renamed successfully. | â
|  |
| Duplicate the renamed template under the same category. | Template duplicated successfully. | Template duplicated successfully. | â
|  |
| Edit the duplicated template and verify builder loads correctly. | Duplicate template opens successfully for editing. | Duplicate template not opened. | â |  |
|
| + | PREFERENCES | RS-T2312 | Validate Webhook Creation and Integration in Multi-Dimensional Communication | â
Passed | 154s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Navigate to Preference â Data Exchange â Extended System. | Extended System page opens successfully. | Extended System page opened successfully. | â
|  |
| Click Add Webhook under Extended System. | Webhook creation form is displayed. | Webhook creation form displayed successfully. | â
|  |
| Enter Webhook Name, URL, Secret Key, and Description. | All fields accept valid input. | All fields accepted input successfully. | â
|  |
| Click Save to create the webhook. | Webhook created successfully and listed in the table. | Webhook created and listed successfully. | â
|  |
| Click Edit on the created webhook and update any details. | Edited webhook saved successfully. | Webhook edited and saved successfully. | â
|  |
| Navigate to Communication Module â Create Communication. | Communication creation page opens. | Communication creation page opened successfully. | â
|  |
| Select Multi-Dimensional Communication (MDC) option. | MDC canvas page opens successfully. | MDC canvas page opened successfully. | â
|  |
| Drag Audience List and Email Channel to the MDC canvas. | Components added successfully. | Components added successfully to the MDC canvas. | â
|  |
| Enter Friendly Name and fill required fields in Authoring page. | Communication authoring fields saved successfully. | Authoring fields saved successfully. | â
|  |
| Configure Email Undelivered Action and set duration. | Email undelivered rule configured successfully. | Email undelivered rule configured successfully. | â
|  |
| Drag Webhook Channel to the MDC canvas. | Webhook icon appears on the canvas. | Webhook channel added successfully. | â
|  |
| Click Webhook Three-Dot Menu â Configure Webhook. | Webhook configuration panel appears. | Webhook configuration panel opened successfully. | â
|  |
| Select the created webhook from the dropdown. | Selected webhook loads successfully. | Webhook selected successfully from dropdown. | â
|  |
| Add Webhook Attributes and Description, then click Agree. | Webhook attributes added successfully. | Webhook attributes added successfully. | â
|  |
| Click Create Webhook to finalize the configuration. | Webhook integrated successfully into MDC communication. | Webhook integrated successfully into MDC communication. | â
|  |
|
| + | PREFERENCES | RS-T1244 | Verify user access to all menus in the Preferences module | â
Passed | 74s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the preference module | The preferences module should be loaded and displayed successfully. | Preferences module loaded and displayed successfully. | â
|  |
| Click on the 'My profile' sub module | My profile page should be opened successfully. | My profile page opened successfully. | â
|  |
| Click on the back button | The page should be redirected to the preferences page. | Page redirected to preferences page successfully. | â
|  |
| Click on the 'Account setting' sub module | The account setting page should be opened successfully. | Account setting page opened successfully. | â
|  |
| Click on the 'User management' sub module | The page should be opened successfully. | User management page opened successfully. | â
|  |
| Click on the back button | The page should be redirected to the preferences module page. | Page redirected to preferences module successfully. | â
| |
| Click on the 'Alerts' sub module | The notification and alerts page should be opened successfully. | Notification and alerts page opened successfully. | â
|  |
| Click on the 'Comm.settings' sub module | The communication settings page should be displayed. | Communication settings page displayed successfully. | â
|  |
| Click on the 'Offer management' sub module | The offer management page should be opened successfully. | Offer management page opened successfully. | â
|  |
| Click on the 'Template Builder' sub module | The choose template builder forms should be displayed. | Choose template builder forms displayed successfully. | â
| |
| Click on the 'Audience Score' sub module | The page directed to audience score and alert pop should be displayed. | Audience score page opened and alert popup displayed successfully. | â
|  |
| Click 'Ok' on the popup | The popup should be closed, and dashboard should be displayed. | Popup closed and dashboard displayed successfully. | â
|  |
| Click on the 'Data Catalogue' sub module | The Data catalogue attribute page should be opened successfully. | Data catalogue attribute page opened successfully. | â
|  |
| Click on the 'Data Exchange' sub module | The Data exchange dashboard should be opened successfully. | Data exchange dashboard opened successfully. | â
|  |
| Click on the 'Consumptions' sub module in billing section | The consumption page should be opened successfully. | Consumption page opened successfully. | â
|  |
|
| + | COMMUNICATION | RS-T1723 | QR Communication and Scan QR | â
Passed | 72s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Select the Communication creation page from the Dashboard | Communication creation page with delivery method options should be displayed | Communication creation page with delivery method options displayed as expected | â
| |
| Click on 'Single dimension' option | 'Single dimension' delivery method selection should navigate to respective creation form | 'Single dimension' delivery method clicked and navigated to respective creation form as expected | â
|  |
| Enter 'Communication Name' in Communication Name field | Communication Name should accept entered value | Communication Name field accepted 'Test communication' as expected | â
|  |
| Choose 'Service/Mandatory communication' type | Selected communication type should be visible in the field | Selected 'Service/Mandatory communication' type displayed as expected | â
|  |
| Choose required Product type and Sub product type from dropdown | Selected Product and Sub product type should be displayed | Product and Sub product type selected and displayed as expected | â
|  |
| Select primary goal from dropdown and enter percentage value | Primary goal and percentage should be displayed | Primary goal and percentage entered as expected | â
|  |
| Select start and end date from calendar | Start and end date should be displayed in respective fields | Start and end date selected and displayed as expected | â
|  |
| Click QR Channel checkbox | Selected channel types should be checked | Selected channel types displayed as expected | â
|  |
| Click Web Analytics checkbox | Selected analytics types should be checked | Selected analytics types displayed as expected | â
|  |
| Click Next button | System should navigate to QR Authoring page | System navigated to Create step of Single dimension communication as expected | â
|  |
| Create a Smart Link | Smart Link should be created | Smart Link should be created and displayed | â
|  |
| Enter Audience Count | Entered Audience count should display in the Audience count field | Entered Audience count is displayed in the Audience count field | â
|  |
| Enter Communication URL | Communication URL should be displayed in read-only mode | Communication Generated URL is displayed | â
|  |
| Enter Redirection URL | Valid URL should be accepted and displayed in the Redirection URL field | Valid URL is accepted and displayed correctly | â
|  |
| Switch ON the KYC toggle | KYC dropdown should remain visible but stay disabled | KYC dropdown is visible and enabled when KYC toggle is ON | â
|  |
| Select an form from KYC dropdown | Selected KYC should be displayed in dropdown | Selected KYC option is displayed correctly | â
|  |
| Click an Generate Button | QR Should be generated and enabled | QR is genereated successfully | â
|  |
| verify help icon content if it is valid | Content in tool tip is same asexpected | Help icon content verified successfully | â
|  |
| Click an download Button | Download should be enabled and downloadable format should shown | Download format dropdown displayed successfully | â
|  |
| Click PNG from dropdown | Navigate to PNG barcode in new tab | Navigated to new tab with QR scan successfully | â
|  |
|
| + | PREFERENCES | RS-T2622 | Create, edit, preview, delete, and validate Emailfooter within the Authoring page of the Communication module | â
Passed | 160s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Login to the platform with valid credentials | Successfully logged into the platform. | Successfully logged into the platform as expected. | â
|  |
| Click on Communication Settings menu | User navigates to the configuration section. | Successfully navigated to configuration section. | â
|  |
| Navigate through the EmailFooter | User navigates to the EmailFooter. | Successfully navigated to EmailFooter. | â
|  |
| Click the Add icon to create new footer | User navigates to the footer creation section. | Successfully navigated to footer creation section. | â
|  |
| Enter footer name and click save | Footer should be created successfully. | Footer created successfully as expected. | â
|  |
| Drag and drop Text component to the template | Text component should be added to the template. | Text component added successfully to template. | â
|  |
| Enter text content in the text component | Text should be displayed in the component exactly as entered. | Text displayed correctly as entered. | â
|  |
| Configure image properties as required | Image properties should be configured successfully. | Image properties configured successfully. | â
|  |
| Drag and drop Button component to the template | Button component should be added to the template. | Button component added successfully. | â
|  |
| Configure button label and action properties | Button should reflect the configured label/action. | Button properties configured successfully. | â
|  |
| Click Save to save the template | Template should save successfully with confirmation toast/pop-up. | Template saved successfully with confirmation. | â
|  |
| Click Edit icon for the created footer | Footer should open in edit mode. | Footer opened successfully in edit mode. | â
|  |
| Validate the text content in edit mode | Text content should exactly match the original text. | Text content matches original text as expected. | â
|  |
| Click Update to save changes | Update confirmation should appear. | Update confirmation appeared as expected. | â
|  |
| Open footer again for editing | Footer opens again in editor. | Footer opened successfully in editor. | â
|  |
| Validate the edited text content | Updated text should be visible as per edited value. | Edited text visible as expected. | â
|  |
| Click Update to save the edited text | Footer updates successfully. | Footer updated successfully. | â
|  |
| Click preview option for the footer | Preview pop-up should open displaying footer content. | Preview opened successfully displaying footer content. | â
|  |
| Delete the created footer | Footer should be deleted and should not remain in the list. | Footer deleted successfully and removed from list. | â
|  |
| Navigate to communication module | Successfully navigated to the communication module. | Successfully navigated to communication module. | â
|  |
| Fill all mandatory fields in communication planning | User allow to fill the required fields. | Successfully filled all required fields. | â
|  |
| Check dropdown for created footer in authoring page | The created footer should present in the dropdown. | Created footer is present in dropdown as expected. | â
|  |
|
| + | COMMUNICATION_DASHBOARD | RS-T1955 | Verify the Communication dashboard all portlets | â
Passed | 12s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Login to the Platform with the **valid credentials**. | User should be logged in successfully. | Login successful | â
|  |
| Click on the **Dashboard module**. | Dashboard module should open. | Dashboard module opened successfully | â
|  |
| Click on **'Communication Dashboard'**. | Communication Dashboard page should load successfully. | Communication Dashboard loaded successfully | â
|  |
| Validate **Channel Performance - Reach Portlet**. | Channel Performance (**Reach**) data should be displayed correctly (metrics and charts are accurate). | Reach Portlet validated successfully | â
|  |
| Validate **Channel Performance - Engagement Portlet**. | Channel Performance (**Engagement**) data should be displayed correctly (metrics and charts are accurate). | Engagement Portlet validated successfully | â
|  |
| Validate **Channel Performance - Conversion Portlet**. | Channel Performance (**Conversion**) data should be displayed correctly (metrics and charts are accurate). | Conversion Portlet validated successfully | â
|  |
| Validate **Top Performing Communications - Top**. | Top Performing (**Top**) communications should display valid data (names, performance metric, and ranking are correct). | Top Performing (Top) validated successfully | â
| |
| Validate **Top Performing Communications - Low**. | Top Performing (**Low**) communications should display valid data (names, performance metric, and ranking are correct). | Top Performing (Low) validated successfully | â
|  |
| Validate **Audience Behavior by Week**. | Audience Behavior (**By Week**) chart should be visible with **valid time-series data**. | Audience Behavior (By Week) validated successfully | â
| |
| Validate **Audience Behavior by Day**. | Audience Behavior (**By Day**) chart should be visible with **valid time-series data**. | Audience Behavior (By Day) validated successfully | â
|  |
| Validate **Top Earning Communications - Top**. | Top Earning (**Top**) communications should display **correct information** (names, revenue/ROI metric, and ranking are correct). | Top Earning (Top) validated successfully | â
| |
| Validate **Top Earning Communications - Low**. | Top Earning (**Low**) communications should display **correct information** (names, revenue/ROI metric, and ranking are correct). | Top Earning (Low) validated successfully | â
|  |
| Validate **Segments Portlet** (e.g., Pie chart or list showing segment performance). | Segments Portlet should be visible and show **correct segment data** (names, counts, or percentages). | Segments Portlet validated successfully | â
| |
| Validate **Industry Portlet** (if applicable, showing industry-wise performance). | Industry Portlet should display **correct industry information** (e.g., names and associated metrics). | Industry Portlet validated successfully | â
|  |
| Validate **ROI Trend Portlet**. | ROI Trend chart should be displayed with **accurate trend data** over time. | ROI Trend Portlet validated successfully | â
| |
| Validate **Leads Generated Portlet**. | Leads Generated portlet should show **correct count and details** consistent with the system data. | Leads Generated Portlet validated successfully | â
|  |
| Validate **Average Conversion Time Portlet**. | Average Conversion Time portlet should display **valid metrics** (e.g., time duration and associated conversion rate). | Average Conversion Time Portlet validated successfully. | â
| |
|
| + | PREFERENCES | RS-T2306 | Validate Form Creation and Publish Flow in Template Builder | â
Passed | 105s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click Template Builder under Preference module. | Template Builder page is displayed. | Template Builder page displayed successfully. | â
| |
| Select the Forms tab. | Forms section is opened. | Forms section opened successfully. | â
|  |
| Click on Add Icon (+) to create a new form. | âCreate New Formâ page opens. | Create New Form page opened successfully. | â
|  |
| From dropdown, select form type RESUL forms. | Selected form type is applied. | RESUL form type selected successfully. | â
|  |
| Click Survey option. | Survey section opens successfully. | Survey section opened successfully. | â
|  |
| Drag and drop a Text field to form canvas. | Text field appears in layout. | Text field added successfully to layout. | â
|  |
| Click on Refresh icon in forms builder. | Page refreshes, layout retained. | Page refreshed and layout retained successfully. | â
|  |
| Click on Subscription â KYC section. | KYC section opens successfully. | KYC section opened successfully. | â
|  |
| Drag and drop another Text field. | Additional text field added. | Additional text field added successfully. | â
|  |
| Enter value in text box. | Value entered successfully. | Text box value entered successfully. | â
|  |
| Create new Attribute in attribute popup. | Attribute created successfully. | Attribute created successfully in popup. | â
|  |
| Select Gender Field and choose Gender from dropdown. | Gender value selected. | Gender selected successfully. | â
|  |
| Click on Background Bucket and open color settings. | Color settings displayed. | Color settings displayed successfully. | â
|  |
| Enter Hex Color Code in field. | Background color updated. | Background color updated successfully. | â
|  |
| Remove unwanted component using minus icon. | Component removed successfully. | Component removed successfully. | â
|  |
| Enable Agree Settings option. | Agree setting enabled successfully. | Agree setting enabled successfully. | â
|  |
| Click on Preview button. | Form preview displayed. | Form preview displayed successfully. | â
|  |
| Click Save and Generate button and enter Form Name. | Form saved and publish URL generated. | Form saved and publish URL generated successfully. | â
|  |
| Verify form Publish URL is visible in web table. | Form published successfully; URL visible. | Form published and URL visible successfully. | â
|  |
| Enter valid First Name and Mobile Number in the Publish Form | Fields accept valid input without validation errors | First Name and Mobile Number accepted successfully without errors. | â
|  |
| Enter publish email in the Email field | Email field accepts value and OTP is sent to provided email | Email accepted successfully and OTP sent confirmation received. | â
|  |
| Select the City from dropdown | Selected city is displayed and saved in the form | City selected and saved successfully with correct display. | â
| |
| Select Gender option | Selected gender is displayed correctly | Gender selection displayed successfully as expected. | â
|  |
| Accept Terms & Conditions by checking the checkbox | Checkbox is marked and system allows form submission | Terms & Conditions accepted successfully, submission enabled. | â
|  |
| Click the Submit button to publish the form | Form submits successfully without errors | Form published successfully with no submission errors. | â
|  |
| Verify the Thank You popup after submission | Thank You popup appears confirming successful form submission | Thank You popup displayed successfully confirming form submission. | â
|  |
| Wait for 5minutes and click the search icon and search the created form | The created form should appear in the table successfully | Created form appeared in the table successfully as expected. | â
|  |
|
| + | DASHBOARD | RS-T1131 | Access All Main Menus | â
Passed | 489s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Navigate to Communication Dashboard | All links on Communication Dashboard should work | Communication Dashboard links validated successfully | â
|  |
| Navigate to Mobile Live Dashboard | All links on Mobile Live Dashboard should work | Mobile Live Dashboard links validated successfully | â
|  |
| Navigate to Web Live Dashboard | All links on Web Live Dashboard should work | Web Live Dashboard links validated successfully | â
|  |
| Navigate to Master Data Management | All links on Master Data Management should work | Master Data Management links validated successfully | â
|  |
| Navigate to Target List | All links on Target List should work | Target List links validated successfully | â
|  |
| Navigate to Dynamic List | All links on Dynamic List should work | Dynamic List links validated successfully | â
|  |
| Navigate to Create Communication | All links on Create Communication should work | Create Communication links validated successfully | â
|  |
| Navigate to Communication Listing | All links on Communication Listing should work | Communication Listing links validated successfully | â
|  |
| Navigate to Communication Gallery | All links on Communication Gallery should work | Communication Gallery links validated successfully | â
|  |
| Navigate to Communication Planner | All links on Communication Planner should work | Communication Planner links validated successfully | â
|  |
| Navigate to Analytics Listing | All links on Analytics Listing should work | Analytics Listing links validated successfully | â
|  |
| Navigate to Audience Analytics 360 | All links on Audience Analytics 360 should work | Audience Analytics 360 links validated successfully | â
|  |
| Navigate to Audit Log Report | All links on Audit Log Report should work | Audit Log Report links validated successfully | â
|  |
| Navigate to Preferences | All links on Preferences should work | Preferences links validated successfully | â
|  |
|
| + | Analytics | RS-T2636 | Access all menus in Analytics Listing Page | â Failed | 226s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click the Analytics Listing page | The system should navigate to the Analytics Listing page. | Analytics Listing page opened | â
|  |
| Search for the communication by name in the Analytics Listing | The specified communication should be found in the listing. | Communication found in listing | â
|  |
| Select the All Time option from the Date Filter menu | The communication should be displayed for the entire period. | Communication displayed for All Time | â
|  |
| Select the Today option from the Date Filter menu | Communications created today should be displayed. | Todayâs communications displayed | â
|  |
| Select the Last 7 Days option from the Date Filter menu | Communications from the last 7 days should be displayed. | Last 7 days communications displayed | â
|  |
| Select the Last 30 Days option from the Date Filter menu | Communications from the last 30 days should be displayed. | Last 30 days communications displayed | â
|  |
| Select the Custom Range option from the Date Filter menu | Communications from the selected Start Date and selected End Date should be displayed. | Custom range communications displayed | â
|  |
| Verify the Communication Preview functionality of the Email channel | The preview content for the Email channel should be displayed. | Email preview content displayed | â
|  |
| Verify the Communication Preview functionality of the SMS channel | The preview content for the SMS channel should be displayed. | SMS preview content displayed | â
|  |
| Verify the Communication Preview functionality of the WhatsApp channel | The preview content for the WhatsApp channel should be displayed. | WhatsApp preview content displayed | â
|  |
| Verify the Communication Preview functionality of the QR channel | The preview content for the QR channel should be displayed. | QR preview content displayed | â
|  |
| Verify the Communication Preview functionality of the Web Push channel | The preview content for the Web Push channel should be displayed. | Web Push preview content displayed | â
|  |
| Verify the Communication Preview functionality of the Mobile Push channel | The preview content for the Mobile Push channel should be displayed. | Mobile Push preview content displayed | â
|  |
| Verify that the communication values are retained between Card View and Grid View modes | Communication values in Grid View should be retained the same as in Card View. | Communication values not retained between views | â |  |
|
| + | WEB_LIVE_DASHBOARD | RS-T1964 | Verify all portlets in Web Live Dashboard | â Failed | 12s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Login to the platform with valid credentials. | Application should allow successful login. | Login successful | â
|  |
| Select a Business Unit. | Business Unit should be selected successfully. | Business Unit selected successfully | â
|  |
| Click the Web live dashboard from the Dashboard menu. | Web Live Dashboard page should load successfully. | Web Live Dashboard page loaded successfully | â
|  |
| Select a domain from dropdown | Selected domain data should load successfully | Failed to select domain or load data | â |  |
| Validate Visitor Status portlet (e.g., Live count, New/Returning visitors). | Visitor Status data should display accurately and reflect live traffic. | Visitor Status portlet validated successfully | â
| |
| Validate Traffic Breakdown portlet (e.g., Referral, Direct, Search traffic). | Traffic Breakdown chart should display accurate values and distribution. | Traffic Breakdown portlet validated successfully | â
| |
| Validate Key Metrics portlet (e.g., Sessions, Avg Session Duration, Bounce Rate). | All Key Metrics should display correct values consistent with backend data. | Key Metrics portlet validated successfully | â
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| Validate Active Users portlet (e.g., DAU/WAU/MAU trends). | Active users data should be accurate and the trend graph should display correctly. | Active Users portlet validated successfully | â
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| Validate Path Analyser portlet (e.g., flow from landing to exit). | Path Analyser chart should be visible and correct (showing accurate user journeys). | Path Analyser portlet validated successfully | â
| |
| Validate Audience Types portlet (e.g., New vs. Returning users). | Audience Types chart should display accurate segmentation (counts and percentages). | Audience Types portlet validated successfully | â
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| Validate Audience Conversion portlet (e.g., Funnel analysis or Goal completion). | Audience conversion funnel should show correct data at each stage/goal. | Audience Conversion portlet validated successfully | â
| |
| Validate Retention (Known/Unknown) portlets (e.g., Cohort chart). | Retention charts should display accurate user retention info over time. | Retention portlets validated successfully | â
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| Validate Product Analytics portlet (if applicable, e.g., product views, purchases). | Product Analytics should show relevant metrics and correct data. | Product Analytics portlet validated successfully | â
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| Validate Top Page Views portlet. | Top Page Views list should display correctly (names and visit counts in descending order). | Top Page Views portlet validated successfully | â
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| Validate Top Event Summary portlet (e.g., key user actions). | Top Event Summary should show accurate event data (names, counts, and frequency). | Top Event Summary portlet validated successfully | â
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| Validate By Interests portlet (if feature is enabled/applicable). | By Interests segmentation should display correctly (e.g., user interest categories and distribution). | By Interests portlet validated successfully | â
| |
| Validate Progressive Profile portlet (if feature is enabled/applicable). | Progressive Profile details should display accurately (e.g., completion stages/counts). | Progressive Profile portlet validated successfully | â
|  |
| Validate By Device tab (within Technology breakdown). | By Device chart should display accurate breakdown (e.g., Desktop, Mobile, Tablet counts/percentages). | By Device tab validated successfully | â
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| Validate By Browser tab (within Technology breakdown). | By Browser chart should display accurate breakdown (e.g., Chrome, Firefox, Edge counts/percentages). | By Browser tab validated successfully | â
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| Validate Usage Behaviour (By Days) (e.g., Day of the Week chart). | Data should display accurately for day-based usage (e.g., sessions per day of the week). | Usage Behaviour (By Days) validated successfully | â
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| Validate Usage Behaviour (By Hours) (e.g., Time of Day chart). | Data should display accurately for hour-based usage (e.g., sessions per hour of the day). | Usage Behaviour (By Hours) validated successfully. | â
|  |
|
| + | MOBILE_LIVE_DASHBOARD | RS-T1958 | Verify all the Portlets in Mobile Live Dashboard Page | â
Passed | 14s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Login to the Platform with valid credentials. | User should be logged in successfully. | Login successful | â
|  |
| Select the Business Unit. | Business Unit should be selected successfully. | Business Unit selected successfully | â
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| Click the Dashboard module. | Dashboard module should open. | Dashboard module opened successfully | â
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| Click the Mobile Live Dashboard. | Mobile Live Dashboard page should load successfully. | Mobile Live Dashboard loaded successfully | â
|  |
| Verify Visitor Status portlet (e.g., Live count, New/Returning users). | Visitor Status data should be displayed correctly and be updated live. | Visitor Status portlet validated successfully | â
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| Verify Active Visitors Traffic portlet. | Active visitors count should display correctly (e.g., real-time count matches internal data). | Active Visitors Traffic portlet validated successfully | â
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| Verify Key Metrics portlet (e.g., Sessions, Avg Session Duration, Bounce Rate). | Key Metrics values should match with backend data and display correctly. | Key Metrics portlet validated successfully | â
| |
| Verify Active Users portlet (e.g., Daily/Weekly/Monthly Active Users chart). | Active users graph should display correctly and reflect historical data accurately. | Active Users portlet validated successfully | â
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| Verify Audience Types portlet (e.g., Pie chart showing New vs. Returning users). | Audience type distribution should be accurate and sum up to 100%. | Audience Types portlet validated successfully | â
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| Verify Audience Conversion portlet (e.g., Goal completion chart). | Conversion metrics should be displayed correctly (counts and rates) for defined goals. | Audience Conversion portlet validated successfully | â
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| Verify Retention Identified portlet (e.g., Cohort chart). | Retention chart should display correct data (e.g., user retention rate over time). | Retention Identified portlet validated successfully | â
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| Verify Top Screen Views portlet. | Top screens should match actual usage data and be displayed in correct descending order. | Top Screen Views portlet validated successfully | â
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| Verify Top Event Summary portlet (e.g., App interactions). | Event summary should display correct events (names, counts, and frequency) and be accurate. | Top Event Summary portlet validated successfully | â
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| Verify Operating System tab (within the Technology/Usage breakdown portlet). | OS data chart should load correctly (e.g., distribution by Android/iOS versions). | Operating System tab validated successfully | â
| |
| Verify Device tab (within the Technology/Usage breakdown portlet). | Device distribution should be displayed correctly (e.g., by manufacturer or model). | Device tab validated successfully | â
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| Verify Usage Behaviour - By Days tab (e.g., Day of the Week chart). | Data should match with respective timeline (e.g., sessions per day of the week) and display correctly. | Usage Behaviour - By Days tab validated successfully | â
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| Verify Usage Behaviour - By Hours tab (e.g., Time of Day chart). | Hourly usage graph should be displayed correctly and accurately reflect peak usage hours. | Usage Behaviour - By Hours tab validated successfully | â
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| Verify Geographic Location tab (e.g., map or list of top locations). | Location data should be shown correctly (e.g., by country or region). | Geographic Location tab validated successfully | â
|  |
| Verify App Language tab. | App language distribution should display properly (e.g., percentage breakdown by language settings). | App Language tab validated successfully. | â
|  |
|
| + | COMMUNICATION | RS-T2775 | Verify Product URL validation in user perspective | â
Passed | 26s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Launch Resultick url | It is navigated to respective page and it is rendered correctly | Resultick URL launched successfully and page rendered correctly | â
|  |
| Click request meeting | It is navigated to request meeting form page correctly | Navigated to request meeting form page successfully | â
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| Launch GO Resul url | It is navigated to respective page and it is rendered correctly | GO Resul URL launched successfully and page rendered correctly | â
|  |
|
| + | COMMUNICATION | RS-T1766 | Validate User Ability to Create SDC Email Communication by Importing EDM File Content Without Issue with Adhoc List | â Failed | 201s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication | Delivery method options (SDC, MDC, Event Trigger) should be displayed | Delivery method options (SDC, MDC, Event Trigger) displayed successfully | â
| |
| Click on SDC delivery method | The SDC Plan page should be displayed | SDC Plan page displayed successfully with all required sections | â
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| Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date | All mandatory fields should be populated successfully | All mandatory fields populated successfully with validation passed | â
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| Select 'Email' under Channel Type and 'Web' under Analytics Type | Selecting 'Email' under channel type and 'Web' under Analytics type should allow user to create Email Communication when proceeding to authoring page | Channel Type 'Email' and Analytics Type 'Web' selected successfully, proceeding enabled | â
|  |
| Click on Next button | Email Authoring Page should be displayed, with smart link generation pop up | Email Authoring Page displayed successfully with smart link generation pop-up | â
|  |
| Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save | Smart link should be generated and Authoring page with applicable fields should be displayed | Smart link generated successfully and Authoring page displayed with all fields | â
|  |
| Select / Enter the Sender Name, Sender email address, Audience - Adhoc List, Subject line, Email content Import | Selected inputs should be displayed in body section and preview section | All inputs displayed correctly in body section and preview section | â
|  |
| Click on 'Import' and click on 'Import Zip file' icon | User should be redirected to system file manager to select the EDM file | Successfully redirected to system file manager for EDM file selection | â
|  |
| Select the EDM file | Post EDM file selection user should be navigated to the communication creation page with EDM attached | EDM file selected successfully and navigation completed with EDM attached | â
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| Schedule the communication by selecting Timezone (Date / Time) | User should be able to schedule the communication by selecting Timezone, date and time respectively | Communication scheduled successfully with selected Timezone, date and time | â
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| Schedule the communication and click Next | Web Analytics Page should be displayed | Web Analytics Page displayed successfully after scheduling | â
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| Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets | Analytics fields not filled properly or Pre-Communication Summary Page incomplete | â |  |
| Click on next button | Communication should be created and listed in Communication Listing Page with Scheduled status | Communication creation failed or not listed with correct status | â | |
|
| + | COMMUNICATION | RS-T1763 | Validate User Ability to Create SDC Email Communication by Importing EDM File Content Without Issue with Target List | â Failed | 209s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication | Delivery method options (SDC, MDC, Event Trigger) should be displayed | Delivery method options (SDC, MDC, Event Trigger) displayed successfully | â
| |
| Click on SDC delivery method | The SDC Plan page should be displayed | SDC Plan page displayed successfully with all required sections | â
| |
| Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date | All mandatory fields should be populated successfully | All mandatory fields populated successfully with validation passed | â
|  |
| Select 'Email' under Channel Type and 'Web' under Analytics Type | Selecting 'Email' under channel type and 'Web' under Analytics type should allow user to create Email Communication when proceeding to authoring page | Channel Type 'Email' and Analytics Type 'Web' selected successfully, proceeding enabled | â
|  |
| Click on Next button | Email Authoring Page should be displayed, with smart link generation pop up | Email Authoring Page displayed successfully with smart link generation pop-up | â
|  |
| Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save | Smart link should be generated and Authoring page with applicable fields should be displayed | Smart link generated successfully and Authoring page displayed with all fields | â
|  |
| Select / Enter the Sender Name, Sender email address, Audience - Target List, Subject line, Email content Import | Selected inputs should be displayed in body section and preview section | All inputs displayed correctly in body section and preview section | â
|  |
| Click on 'Import' and click on 'Import Zip file' icon | User should be redirected to system file manager to select the EDM file | Successfully redirected to system file manager for EDM file selection | â
|  |
| Select the EDM file | Post EDM file selection user should be navigated to the communication creation page with EDM attached | EDM file selected successfully and navigation completed with EDM attached | â
|  |
| Schedule the communication by selecting Timezone (Date / Time) | User should be able to schedule the communication by selecting Timezone, date and time respectively | Communication scheduled successfully with selected Timezone, date and time | â
|  |
| Schedule the communication and click Next | Web Analytics Page should be displayed | Web Analytics Page displayed successfully after scheduling | â
|  |
| Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets | Analytics fields not filled properly or Pre-Communication Summary Page incomplete | â |  |
| Click on next button | Communication should be created and listed in Communication Listing Page with Scheduled status | Communication creation failed or not listed with correct status | â | |
|
| + | COMMUNICATION | RS-T1773 | Validate User Ability to Create SDC Email Communication by Importing EDM File Content with Target List and Validate Preview | â Failed | 2310s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication | Delivery method options (SDC, MDC, Event Trigger) should be displayed | Delivery method options (SDC, MDC, Event Trigger) displayed successfully | â
| |
| Click on SDC delivery method | The SDC Plan page should be displayed | SDC Plan page displayed successfully with all required sections | â
| |
| Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date | All mandatory fields should be populated successfully | All mandatory fields populated successfully with validation passed | â
|  |
| Select 'Email' under Channel Type and 'Web' under Analytics Type | Selecting 'Email' under channel type and 'Web' under Analytics type should allow user to create Email Communication when proceeding to authoring page | Channel Type 'Email' and Analytics Type 'Web' selected successfully, proceeding enabled | â
|  |
| Click on Next button | Email Authoring Page should be displayed, with smart link generation pop up | Email Authoring Page displayed successfully with smart link generation pop-up | â
|  |
| Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save | Smart link should be generated and Authoring page with applicable fields should be displayed | Smart link generated successfully and Authoring page displayed with all fields | â
|  |
| Select / Enter the Sender Name, Sender email address, Audience - Target List, Subject line, Email content Import | Selected inputs should be displayed in body section and preview section | All inputs displayed correctly in body section and preview section | â
|  |
| Click on 'Import' and click on 'Import Zip file' icon | User should be redirected to system file manager to select the EDM file | Successfully redirected to system file manager for EDM file selection | â
|  |
| Select the EDM file | Post EDM file selection user should be navigated to the communication creation page with EDM attached | EDM file selected successfully and navigation completed with EDM attached | â
|  |
| Enter a valid test email in the Test Preview field and click Send | Thumbs-up popup appears confirming the Test Preview mail was sent successfully | Test Preview email sent successfully with thumbs-up confirmation popup | â
|  |
| Click Save Button and Save As draft | Page navigated to Communication Listing page | Successfully saved as draft and navigated to Communication Listing page | â
|  |
| Search for the communication in the Communication Listing page | Communication is found and status is displayed correctly in the listing | Communication found successfully and status displayed correctly as Draft | â
|  |
| Check recipients' inboxes for the communication preview | Blast Preview received successfully by recipients | Email blast preview not received or delivery failed to test recipients | â |  |
|
| + | COMMUNICATION | RS-T1279 | Validate User Ability to Create Email SDC Communication with Rich Text Content Without Issues | â Failed | 1294s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Select the Communication creation page from the Dashboard | Communication creation page with delivery method options should be displayed | Communication creation page with delivery method options displayed as expected | â
| |
| Click on 'Single dimension' option | 'Single dimension' delivery method selection should navigate to respective creation form | 'Single dimension' delivery method clicked and navigated to respective creation form as expected | â
| |
| Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date | All mandatory fields should be populated successfully. | Communication Name field accepted 'Test communication' as expected | â
|  |
| Select 'Email' under Channel Type and 'Web' under Analytics Type | Selecting 'Email' under channel type and 'Web' under Analytics type should allow user to Create Email Communication when proceeding to authoring page | Selected channel types displayed as expected | â
|  |
| Click on Next button | Email Authoring Page should be displayed, with smart link generation pop up | System navigated to Create step of Single dimension communication as expected | â
|  |
| Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save | Smart link should be generated and Authoring page with applicable fields should be displayed | Smart url is generated and saved as expected. | â
| |
| Select/Enter the Sender Name, Sender email address, Audience, Subject line, and Email content in Rich Text | Selected inputs should be displayed in body section | List name entered in the Recipient field is not displayed in the Recipient dropdown | â
|  |
| Select Rich Text and enter the content in the 'Inbox first line preview' with 40-60 characters | Entered content in 'Inbox first line preview' should be displayed correctly with recommended character length | Text content with personalization is entered and displayed correctly in the Rich Text content box | â
|  |
| Schedule the communication by selecting Timezone, Date, and Time | User should be able to schedule the communication by selecting Timezone, date, and time respectively | Selected date and time are saved and displayed correctly for the campaign blast schedule | â
|  |
| Schedule the communication and click Next | Web Analytics Page should be displayed | Web COMMUNICATION page opens and displays its contents correctly after clicking Next | â
|  |
| Fill all required fields in the Web COMMUNICATION page and click Next | Pre-Communication page should open and display its contents | Pre-Communication page does not open or its contents are not displayed after clicking Next | â |  |
| Click on Next button | Pre-Communication Summary Page should be displayed with data in applicable portlets | Portlets are missing/incorrect, or clicking Next does not navigate to the Communication Listing page | â | |
| Search for the communication in the Communication Listing page | Communication should be found in the listing and display the correct status | Communication is found and status is displayed correctly in the listing | â
|  |
|
| + | COMMUNICATION | RS-T1774 | Validate User Ability to Create SDC Email Communication by Importing EDM File Content with Adhoc List and Validate Preview | â
Passed | 174s |
| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication | Delivery method options (SDC, MDC, Event Trigger) should be displayed | Delivery method options (SDC, MDC, Event Trigger) displayed successfully | â
| |
| Click on SDC delivery method | The SDC Plan page should be displayed | SDC Plan page displayed successfully with all required sections | â
| |
| Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date | All mandatory fields should be populated successfully | All mandatory fields populated successfully with validation passed | â
|  |
| Select 'Email' under Channel Type and 'Web' under Analytics Type | Selecting 'Email' under channel type and 'Web' under Analytics type should allow user to create Email Communication when proceeding to authoring page | Channel Type 'Email' and Analytics Type 'Web' selected successfully, proceeding enabled | â
|  |
| Click on Next button | Email Authoring Page should be displayed, with smart link generation pop up | Email Authoring Page displayed successfully with smart link generation pop-up | â
|  |
| Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save | Smart link should be generated and Authoring page with applicable fields should be displayed | Smart link generated successfully and Authoring page displayed with all fields | â
|  |
| Select / Enter the Sender Name, Sender email address, Audience - Adhoc List, Subject line, Email content Import | Selected inputs should be displayed in body section and preview section | All inputs displayed correctly in body section and preview section | â
|  |
| Click on 'Import' and click on 'Import Zip file' icon | User should be redirected to system file manager to select the EDM file | Successfully redirected to system file manager for EDM file selection | â
|  |
| Select the EDM file | Post EDM file selection user should be navigated to the communication creation page with EDM attached | EDM file selected successfully and navigation completed with EDM attached | â
|  |
| Enter a valid test email in the Test Preview field and click Send | Thumbs-up popup appears confirming the Test Preview mail was sent successfully | Test Preview email sent successfully with thumbs-up confirmation popup | â
|  |
| Click Save Button and Save As draft | Page navigated to Communication Listing page | Successfully saved as draft and navigated to Communication Listing page | â
|  |
| Search for the communication in the Communication Listing page | Communication is found and status is displayed correctly in the listing | Communication found successfully and status displayed correctly as Draft | â
|  |
| Check recipients' inboxes for the communication preview | Blast Preview received successfully by recipients | Email blast preview received successfully by test recipients | â
|  |
|
